The SureCONNECT Platform

Redundant servers installed at secure data centers strategically located around the globe form the backbone of SureCONNECT, InTouch Health's high-performance, cloud-based, network infrastructure. Featuring advanced SIP, H.264 and AES 256-bit data encryption at its foundation, it enables highly reliable and secure connectivity from and to virtually anywhere with Internet access and eliminates the need for customers to invest in costly network hardware infrastructure, software development and technical and IT support.

ActiveTRAK

Available exclusively from InTouch Health, ActiveTRAK is a unique software component of the SureCONNECT Platform that continuously monitors all network endpoints. Assuring maximum network uptime and proactive network administration, it provides automated alerts and in-depth network performance data to help keep mission critical telemedicine programs running at optimal efficiency.

BestCONNECT

Another unique feature of the SureCONNECT Platform, BestCONNECT embedded data optimization software optimizes the user experience based on the precise nature of available bandwidth and session network conditions. Continuously monitoring live audio and video data packets in real time, BestCONNECT dynamically maintains the best possible video experience even at speeds as low as 200 kbps.